Two plans. Pro free for 21 days.
Start with everything, no card. When the trial ends, keep the plan your clinic needs — or nothing at all.
MAYEL Esencial
$699MXN a month, IVA included
Or $6,990 a year: you pay ten months and use twelve.
Up to 3 specialists.
- A schedule with rooms and specialists
- Customers and their history
- Treatments and services
- Payments, deposits and closings
- Expenses
- Inventory with alerts
- Basic reports
- Your public page, with online booking
- A digital customer card that counts visits
MAYEL Pro
$1,199MXN a month, IVA included
Or $11,990 a year: you pay ten months and use twelve.
5 specialists included; each extra one $99 a month.
Everything in Esencial, plus:
- Leads and campaigns
- Follow-ups and customer recovery
- A complete clinical record
- Assessments and consents
- Photos and documents for every session
- Sessions and treatment plans
- Packages
- Complete and advanced reports
In both plans
The price is per clinic. What changes between plans is what you can do, never how many customers you keep.
- Every customer in your record, however many there are
- Your public page and online booking
- Use from the computer, the tablet and the phone’s browser
- Basic reports, and every export of your own data
- Updates, and the support that comes with them
- Cancel whenever you like, from your own account
What clinics ask us
How does the free trial work?
You get 21 days of MAYEL Pro with everything in it, without a card. Inviting your team does not restart it, and you see on screen how many days are left.
If I choose a plan during the trial, am I charged right away?
Yes, we charge it when you choose it, but the period you pay for starts when your trial ends, so you lose none of your free days. If you choose Esencial, you keep Pro until then.
What happens if the trial ends and I do not choose a plan?
For 7 days you can still see everything, but not change it. After that your account is blocked and your information is kept in case you come back; the owner can export it in any state. Choosing a plan brings everything back as you left it.
Do you charge per user or per customer?
Neither. You pay for the specialists who take visits: Esencial includes up to 3, Pro includes 5, and each extra one costs $99 a month. Reception, managers and the owner sign in for free, each as themselves.
Can I change plans?
Yes, from your account. Moving to Pro is immediate and you pay only the difference for the rest of the period. Moving to Esencial applies from your next renewal, and what you created with Pro stays readable.
Is there a contract or a minimum term?
No. You cancel from your own account whenever you like and keep access until the end of the period you already paid; there are no partial refunds. The yearly plan is paid up front and lasts twelve months.
What happens if a payment fails?
We try to charge each renewal 7 days before your period ends. If the card fails, you keep full access until the last day you paid, and we let you know. If it is still unpaid when the period ends, the account becomes read-only and we retry for 14 days; if you pay, your new period starts from the day of the charge. On day 15 the plan is cancelled.
Today I work with Excel, WhatsApp or a notebook. How do I move to Mayel?
Your customers come in from a spreadsheet, row by row, and Mayel gives you a report of what came in and what did not. Then you add your treatments and your team and start booking in Mayel. If you have doubts about your file, write to us before you start.
What support do you give?
A person from Mayel answers you at support@mayel.app, in Spanish. The help center has step-by-step guides for every area of the product.
Is my information mine if I leave?
Yes. You export your customers, treatments, sales, expenses and more as spreadsheets whenever you like, including before you cancel.
Is the public page included?
Yes, in both plans.
Do you issue invoices (CFDI)?
Invoice issuing (CFDI) is being activated and is not available yet. Write to us and we tell you the date before you pay.
I have more than one clinic. Can Mayel handle it?
Today Mayel works per business: each clinic or branch has its own account, team, schedule and numbers, and is priced on its own. Switching between clinics with one sign-in is not available yet. Tell us how many you have and we go through it together.
Anything else you want to ask before deciding, write to us. We answer the awkward ones too: support@mayel.app
Coming from another system?
An honest comparison with what you use today: what changes, what you keep and how you move your customers.
Try it with your own clinic before paying
Create your account, load your treatments and your team, and use MAYEL Pro for real for 21 days. No card, no commitment.
Request a demo or write to us at support@mayel.app